Question 1

What is Kintently?

Accepted Answer

A family care companion that gives families a shared view of how an aging parent is doing day to day, through the InPlace Score™.

Question 2

Is the InPlace Score™ a medical assessment?

Accepted Answer

No. It's an observational framework for families, built on ADL/IADL approaches used in geriatric assessment. It's not a diagnosis. Consult a healthcare provider for medical concerns.

Question 3

How long does a check-in take?

Accepted Answer

About ten minutes. Fifteen questions about daily living, plus six quick questions about your own capacity.

Question 4

What do my siblings have to do?

Accepted Answer

Accept an emailed invitation. Take their own check-in when they're ready. Check the timeline. That's it.

Question 5

My parent doesn't want to be monitored.

Accepted Answer

Kintently isn't monitoring. It's a short check-in the family does together. The person receiving care can also track their own status.

Question 6

What if family members disagree?

Accepted Answer

Good. When two people assess independently, the score shows where you agree and where you diverge. That's a conversation, not an argument.

Question 7

Is my family's data private?

Accepted Answer

Yes. Data is encrypted in transit and at rest. Only people invited to your family circle can see your scores.

Question 8

Do you sell data?

Accepted Answer

No.

Question 9

Can I delete my account and data?

Accepted Answer

Yes, any time from account settings.

Question 10

How much does it cost?

Accepted Answer

Family is $9.99/mo for up to 2 caregivers. Family+ is $19.99/mo for up to 5 caregivers. Both include a 7-day free trial.

Question 11

Do I need a credit card to start?

Accepted Answer

No. The free trial starts without one.

Question 12

Can I cancel any time?

Accepted Answer

Yes. From your account settings. No phone call required.

Questions families ask.

The product

Family & sharing

Privacy & data

Pricing & subscription

Start your first check-in.